London Nootropics

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Our rewards program is exclusively for active subscribers. You’ll be automatically enrolled and start unlocking rewards based on your plan - no extra steps needed ✨

Who is eligible to join the rewards program?

Rewards Program

How do I log into my subscription dashboard?

When will I receive my renewal order?

I've run out of sachets, how do I process my renewal early?

How do I adjust my delivery frequency?

How do I change my box?

How can I reschedule my next renewal?

How do I skip my upcoming renewal?

Can I gift my skipped renewal?

Can I edit my Build Your Box custom mix?

Can I add a one-off product to my upcoming renewal?

How do I adjust my shipping address?

How can I change my payment details?

Can I receive a box instead of refill packaging?

Can I add Mush Love to my subscription?

How do I cancel my subscription?

Accounts & Subscriptions

What is the Rewards Program and how does it work?

Where can I track my rewards and progress?

Do I need to do anything to claim my reward?

What if I skip or reschedule a renewal - will that affect my progress?

What if I change my plan - will I lose my rewards?

If I cancel my subscription, do I lose my progress?

What is adaptogenic coffee?

Do your blends contain caffeine?

What does your adaptogenic coffee taste like?

Do your blends taste like mushrooms?

How do I make the perfect cup?

What makes your adaptogenic coffee special?

How do I use each blend in my daily routine?

How many servings are recommended per day?

What are the benefits of adaptogenic coffee?

Are your ingredients tested for heavy metals/mould?

Can I have adaptogenic coffee if I'm pregnant or breastfeeding?

Can I drink your blends if I’m taking medication or have a medical condition?

Can I enjoy your blends in the evening?

Do your blends contain any allergens?

Will your blends break my intermittent fast?

Can I build up a tolerance to adaptogenic coffee?

What coffee do you use in your blends?

Are your blends plant-based?

Can my children enjoy your blends?

Mush Love: Our Limited-Edition Adaptogenic Coffee Blend

Who is Fantastic Fungi?

How long will Mush Love be available for?

Are your blends low in acidity?

Will you be launching new blends or flavours?

Adaptogenic Coffee

What are nootropics?

What are adaptogens?

What amounts of adaptogen extracts are used per serving?

Where do you source your mushrooms from?

How are your mushrooms grown?

Why do you use dual extraction with your medicinal mushrooms?

Are adaptogens good for anxiety?

Will your blends make me high?

Are the mushrooms in your blends psychedelic?

Adaptogens

What size are your coffee travel cups?

How are your coffee travel cup lids designed?

How long will my adaptogenic coffee stay hot in your travel cups?

What material are your travel cups made from?

Are your travel cups dishwasher safe?

Do you have size guides available?

Is your apparel true to size?

How should I care for my apparel?

Is your apparel ethical/sustainable?

Apparel & Accessories

Can I include a handwritten gift note with my order?

How do I purchase a gift card?

Do you offer Blue Light, NHS and student discounts?

How do I refer my friends?

What is your returns policy?

Ordering, Gifting & Discounts

Where is my order?

How much does shipping cost?

Do you offer free shipping?

International shipping / do you ship worldwide?

How long does shipping take?

What is your shipping policy?

Shipping & Delivery

Our Sustainability Policy

Our Packaging

Sustainability

Who is eligible to join the rewards program?Updated 2 months ago