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Accounts & Subscriptions

Easily manage your account details and subscription preferences.

How do I log into my subscription dashboard?

Click this link and use the same email address you used to create your subscription to log into your subscription dashboard! Our plans are tailored to fit your lifestyle. You can skip a month, reschedule your next renewal, adjust your box or cancel a

When will I receive my renewal order?

Your renewal order will be processed on the date of your upcoming automatic subscription payment. Once the payment has been successfully processed, your order should be dispatched within 1-2 working days. You’ll receive a shipping confirmation email

How do I process my renewal early?

Log into your subscription dashboard using the same email address you used to create your subscriptionUnderneath your next order date, click "Send now" and confirmYour order will be processed, and your adaptogenic coffee will be posted soon - keep an

How do I adjust my delivery frequency?

Log into your subscription dashboard using the same email address you used to create your subscriptionClick “Manage subscriptions” and select the subscription you'd like to adjustChoose your preferred delivery frequency - every 1, 2 or 3 monthsSave c

How do I change my box?

Log into your subscription dashboard using the same email address you used to create your subscriptionClick “Manage subscriptions” and select the subscription you'd like to adjust.Depending on your current subscription, you should be able to make adj

How can I reschedule my next renewal?

Log into your subscription dashboard using the same email address you used to create your subscriptionClick "Reschedule"You can delay your order by 1-2 weeks or choose a specific dateClick "Save changes" 🙌

How do I skip my next renewal?

Can I gift my renewal?

Log into your subscription dashboard using the same email address you used to create your subscriptionUnder "Your next order" click "Skip"  A pop-up will appear, asking if you'd prefer to gift this order instead of skipping it. Fill out the shipping

How to edit my Build a Box custom mix?

Log into your subscription dashboard using the same email address you used to create your subscriptionOn the main subscription page, click Bundle contents under your Build Your BoxSelect Edit contents underneath the sachets where you'll be taken to a

Can I add a one-off product to my next renewal?

Yes! As a subscriber, you can shop at subscription prices (20% off + free UK shipping) anytime and add a one-off top-up or gift order to your next renewal. Just follow the steps below to add a one-off product or box to your next renewal 💜

How do I adjust my shipping address?

Access the subscription dashboard via your online accountClick "Address & payment details"Select "Manage addresses"You can then edit your current address or add a new address for shipping 📦✨

How can I change my payment details?

Access the subscription dashboard via your online accountClick "Address & payment details"Select "Manage payment methods"Update your card details and/or your billing address. Click "Save changes". All future subscription orders will be charged using

Can I receive a box instead of refill packaging?

Absolutely! If you'd prefer to receive your adaptogenic coffee in a box instead of refill packaging for one month, we can arrange that for you. Let us know your subscription details, and we’ll sort it.

How do I cancel my subscription?

We're sad to see you go. Remember, taking adaptogens regularly offers both immediate and long-term benefits - we carefully select best-in-class extracts from trusted partners, all backed by clinical studies 🧠✨Follow the steps below to cancel your su

Can I add Mush Love to my subscription?

Yes, you can subscribe to Mush Love. As a limited-edition blend, it’s available in boxes of 12, 60, or 240 sachets only. It cannot be added to a Build Your Box or any other custom subscription - it must be added as a separate box 📦✨. Follow the step